INFORMATION WE COLLECTNon-personally Identifiable Information: As a visitor to our Site, you can engage in many activities without providing any personal information. We do, however, collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were "clicked" with. Such information is not linked to any personally identifiable information. The non-personally identifiable information we collect help us identify the most popular areas of our site and determine the effectiveness of our promotional activities.
COOKIESCookies are text files that store some information on your computer's hard drive and allow our systems to recognise your browser. Cookies collect information like IP addresses, operating systems and browser software, but they do not collect any personal information. Cookies let you customise your experience at our site.
Most browsers accept cookies automatically, but can also be configured not to do so or to indicate when a cookie is being sent. We recommend that you do not disable your browser from accepting cookies, as it will prevent you from moving freely from page to page and from taking advantage of all of the features of the takethehigherground.com website.
WHY WE COLLECT YOUR PERSONAL INFORMATIONHigher Ground collects personal information for some or all of the following purposes: - To arrange for delivery of products purchased by you on the takethehigherground.com website; - To monitor or improve the quality and standard of service provided to you or other consumers by Higher Ground; and - To notify you of Higher Ground products, special offers and events that may be of interest to you.
If you do not provide any information requested, Higher Ground may not be able to either provide you with information about Higher Ground products or to fulfill one or more other purposes of collection of your personal information.
PERSONALLY IDENTIFIABLE INFORMATIONAt takethehigherground.com, you can order products, register for information, make requests, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services, such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, credit card information, and information about your interests in and use of various products, and services. Data collected online may also be combined with information you provide when you register your ownership of a Higher Ground product. Higher Ground uses your information to better understand your needs and to provide you with better service.
To process your request, we will ask you for your personal information such as: name, e-mail address, PO Box address, telephone number and credit card information.
MAILING LISTSHigher Ground occasionally provides the opportunity for visitors to supply their email address for the purpose of receiving information or enter a competition. These email addresses will only be used for this purpose and will never be shared with unaffiliated third parties. In addition, where applicable, we will follow all local requirements, such as allowing you to opt in before receiving unsolicited contact.
PROMOTIONAL COMMUNICATIONSHigher Ground also provides you with the opportunity to receive information from us, which may be of interest to you, including information relating to new products offered on the takethehigherground.com/ website. At Higher Ground we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us by email, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
HOW WE PROTECT YOUR INFORMATIONElectronic and managerial procedures to safeguard the information that we collect online. We use encryption when collecting or transferring data such as credit card information.
CHANGES TO AND ACCESS TO YOUR INFORMATIONYou may correct, update or remove any information you have provided to us by contacting our Customer Service team (see ‘Contact Us’ hyperlink). You should provide Higher Ground with any updates and changes to your information, including any changes to your postal or e-mail address to ensure that your orders are shipped to the correct address and that we can contact you about your order if necessary. You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting our privacy officer at firstname.lastname@example.org.
Higher Ground may disclose the information you provide to it on the takethehigherground.com website to third parties who provide services on or to the takethehigherground.com website. To verify your information, authenticate payments and process orders, Higher Ground may disclose certain financial and other information you provide to Higher Ground to third parties that provide credit reporting, payment or order fulfillment services.
Higher Ground may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws, a subpoena or other legal process. For example, Higher Ground may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the takethehigherground.com Terms and Conditions, or who may be causing injury to, or interfering with, other users of the takethehigherground.com website. In the event that a third party acquires Higher Ground, or all or part of its assets, the takethehigherground.com customer list may be included in the transferred assets.